First water-heater replacements
Why it happens here
A tank that has served its first life shows up as no hot water, a leak at the base, or a pilot that will not stay lit. The 2000s housing stock is reaching its first water-heater replacements on the Gateway side of the far northeast, where the subdivisions along Tower Road were built through the 1990s and 2000s and the median home dates to 2007 — and the check comes before any fixture is touched.
Our approach
Diagnosis comes before any talk of repair or replacement in a Gateway subdivision. A replacement is sized to the home, with permit and inspection handled as part of the job, and whether the tank sits in a basement or on a slab — the subdivision decides that — changes how the replacement is staged.